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Privacy Policy

Effective date: Aug 6, 2023

FVA Software, LLC ("us", "we", or "our") operates the CopyMate AI website (https://www.copymateai.com) (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.copymateai.com

Definitions:

Service: Service is the https://www.copymateai.com/ website operated by FVA Software, LLC.

Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies: Cookies are small files stored on your device (computer or mobile device).

Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use:

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data:

CopyMate AI uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Once you share your content to a social media platform, its use will be governed by that platform’s privacy policy.

If you wish to revoke our Service's access to your data, you can do this from the Google security settings page located at security.google.com/settings/security/permissions.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), FVA Software, LLC's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

CopyMate AI may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes, in coordination with our payment provider, Stripe
  • To comply with the law

Retention of Data:

CopyMate AI, operated by FVA Software, LLC, will hold your Personal Data only as long as required for the purposes outlined in this Privacy Policy. We will keep and utilize your Personal Data to the degree needed to fulfill our legal responsibilities (for instance, if we must retain your information to comply with relevant laws), settle disputes, and enforce our legal agreements and policies.

We will also keep Usage Data for purposes of internal analysis. Generally, Usage Data is held for a more limited duration, unless it is employed to enhance the security or functionality of our Service, or if we are legally required to hold this data for extended periods.

Transfer of Data:

Your information, encompassing Personal Data, might be transferred to and stored on computers situated outside your state, province, country, or other governmental jurisdiction where the data protection laws might not align with those in your jurisdiction.

If you are situated outside Europe and opt to give information to us, be aware that we transfer the data, including Personal Data, to Europe and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, constitutes your agreement to that transfer.

CopyMate AI will undertake all reasonably necessary measures to ensure that your data is handled securely and in line with this Privacy Policy, and no transfer of your Personal Data will occur to an organization or a country unless there are sufficient safeguards in place regarding the security of your data and other personal information.

Disclosure of Data:

Business Transaction

Should CopyMate AI, operated by FVA Software, LLC, become involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. You will be notified before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under specific circumstances, CopyMate AI may be mandated to disclose your Personal Data if the law requires or in response to valid demands by public authorities (e.g., a court or governmental agency).

Legal Requirements

CopyMate AI may disclose your Personal Data in the sincere belief that such action is essential to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of FVA Software, LLC
  • Prevent or investigate potential misconduct in connection with the Service
  • Protect the personal safety of users of the Service or the general public
  • Shield against legal liability

Security of Data:

Your data's security is vital to us. However, please remember that no transmission method over the Internet or electronic storage method is 100% secure. Although we endeavor to employ commercially acceptable measures to safeguard your Personal Data, we cannot assure its complete security.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

CopyMate AI does not recognize Do Not Track ("DNT") signals. DNT is a preference that you can set in your web browser to notify websites that you do not wish to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. CopyMate AI strives to take reasonable measures to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to know what Personal Data we hold about you, and if you want it removed from our systems, please contact us athello@fvasoftware.co.

In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the information we have on you. Whenever possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us for assistance.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where CopyMate AI relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may engage third-party companies and individuals to facilitate our Service ("Service Providers"), offer the Service on our behalf, carry out Service-related functions, or help us understand how our Service is utilized.

These third parties have access to your Personal Data solely to conduct these tasks for us and are contractually bound not to disclose or use it for any other reason.

Analytics

CopyMate AI may utilize third-party Service Providers to observe and analyze the use of our Service.

Payments

We may offer paid products and/or services within CopyMate AI. In such instances, we employ third-party services for payment processing (e.g., payment processors).

CopyMate AI will not store or gather your payment card information. This information is supplied directly to our third-party payment processors, and their use of your personal information is regulated by their Privacy Policy. The payment processors conform to the standards dictated by PCI-DSS as overseen by the PCI Security Standards Council, a collaborative effort of companies like Visa, MasterCard, American Express, and Discover. PCI-DSS guidelines assist in ensuring the secure management of payment details.

The payment processor we collaborate with is:

Stripe

Their Privacy Policy can be found at https://stripe.com/us/privacy

Links to Other Sites

Our Service may include links to other websites not operated by us. If you click on a third-party link, you will be taken to that third-party's site. We urge you to review the Privacy Policy of every website you visit.

FVA Software, LLC has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

CopyMate AI's Service is not intended for individuals under the age of 18 ("Children").

We do not deliberately collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you know that your Child has provided us with Personal Data, please contact us at hello@fvasoftware.co. Should we discover that we have collected Personal Data from children without validation of parental consent, we will act to remove that information from our systems.

Changes to This Privacy Policy

We may modify our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of such changes by email and/or a noticeable notice on our Service, before the change becomes effective. We'll also update the "effective date" at the top of this Privacy Policy.

We recommend reviewing this Privacy Policy regularly for any updates. Changes to this Privacy Policy take effect when they are published on this page.

Contact Us

Should you have any questions or concerns regarding this Privacy Policy, please contact us: By email: hello@fvasoftware.co